Third Annual Mobile Payments & Fraud Survey Now Open
Boise, ID; Newburyport, MA; and Sarasota, FL – November 10, 2014 –Celebrating its third year, the largest survey focused exclusively on fraud and the mobile channel is now open to online merchants, service providers, payment processors, acquirers, card associations and issuers. Conducted again by Kount, Inc., The Fraud Practice LLC, and CardNotPresent.com, the mobile fraud survey offers participants early access to industry insights and trends presented in a comprehensive report before its public release late in the first quarter of 2015.
Last year nearly 2,000 participants shared their insights on mobile strategy, fraud concerns and the tools or plans in place to defend against fraud, including merchants of all sizes across the globe. Of the 1,000 merchants participating, more than half reported annual revenues exceeding $50 million.
Notable merchant insights from last year’s survey included:
- Mobile commerce doubled year over year, accounting for 20% of overall business
- 66% of merchants surveyed now actively support mobile – up by 30% year over year
- Nearly half of merchants have a dedicated mobile website
- The number of merchants offering a mobile app for online shopping more than doubled to 54%
- Nearly a third of all merchants consider mobile as riskier than standard e-commerce
- The number of merchants who believe mobile-specific fraud prevention is increasingly necessary nearly doubled, accounting for almost a third of all merchants surveyed
- Despite these concerns, only 34.2% of merchants were able to detect the specific type of mobile device, a decrease from 2013
“The mobile fraud survey provides tremendous insights to every business that operates online and anyone working in the payments industry,” said Don Bush, vice president of Marketing at Kount. “As mobile sales continue to expand dramatically, understanding both the concerns of retailers and their capability to protect themselves from fraud is critical to our global economy. We encourage all online businesses and payments experts to participate in the survey so everyone can benefit by being better informed about the risks and rewards of mobile commerce.”
A free copy of the 2015 Mobile Payments & Fraud Survey is expected to be available in the first quarter of 2015, following the close of the survey later this year. Visit this direct link to participate and register for your advance copy.
Kount helps online businesses boost sales by reducing fraud and allowing them to accept more orders. Our all-in-one, SaaS platform is designed for companies operating in card-not-present environments, simplifying fraud detection and dramatically improving bottom line profitability. Merchants using Kount can accept more orders from more people in more places than ever before. For each transaction, Kount’s “decisioning” engine analyzes hundreds of relevant variables and activity across the globe in real-time providing the most accurate fraud prediction available. Kount’s intuitive business intelligence tools help merchants increase revenue opportunities in the future, thus boosting sales while reducing fraud. Kount is a single, turnkey fraud solution that is easy-to-implement and easy-to-use. Kount’s proprietary technology provides maximum protection for some of the world’s best-known brands. For more information about Kount, please visit www.kount.com.
About The Fraud Practice LLC
The Fraud Practice is a privately held US LLC based in Sarasota, Florida. The Fraud Practice provides training and consulting services on eCommerce payments, fraud prevention and credit granting. Businesses throughout the world rely on The Fraud Practice to help them build and manage their fraud and risk prevention strategies. For more information, please visit www.fraudpractice.com.
As one of the only sources of content focused solely on the growing card-not-present (CNP) segment of the payments industry, CardNotPresent.com is an independent voice generating original news, information, education and inspiration for and about the companies and people operating in the CNP space. The company’s media platforms include the CardNotPresent.com portal, CNP Report, CNP Expo, and CNP Awards. Sign up for free to receive the twice-weekly CNP Report featuring comprehensive coverage of the CNP payments space at www.cardnotpresent.com/signup/.