Beating Fraud While Boosting Sales is No Game

We don’t play games with fraud. See how Kount helped Jagex increase credit card revenue, reduce rejected orders by 50% and increase long-term membership conversions by 4%.

For more than a decade, Jagex has developed and self-published online titles, including RuneScape, the Guinness World Record-holding “Most Popular Free Multiplayer Online Game.” With over 480 staff, Jagex currently stands as the largest independent games developer and publisher in the UK. But when they were hit by fraud, they didn’t play around.

Case Study - Jagex (712 KB)

eTailer Builds a Healthier Bottom Line

Adding new products? Going international? Don't let fraud slow down growth. See how Kount helped HealthDesigns.com grow there business and maintain a healthy bottom line. “When we introduced sports products, we started seeing more fraud,” says Nicholas Schneider, Operations Manager of HDI Commerce, the company that operates HealthDesigns.com. “And the expansion into international markets added to our problems.”

Case Study - Healthdesigns (853 KB)

LuggagePros Send Fraud Packing with Kount

When one of the largest online specialty retailers of travel goods started to experience growth, they also saw fraud increase. “We realized we needed something more than our internal processes to prevent it from becoming a serious problem.” said Andy Gass, VP of Operations for Luggage Pros. Implementation of the Kount Complete™ solution was quick and easy, with Luggage Pros going live in less than a week. Almost immediately, they saw a drop in chargebacks and a decrease in time spent on reviews.

Case Study - Luggage Pros (665 KB)

InComm Reduces Virtual Gift Card Fraud

“Customer safety is important to InComm, and we realized it would take us years to develop the required tools to protect our customers from the threat of fraud unique to virtual gift cards. We decided to take a proactive approach to fraud prevention by partnering with Kount, a leader in this area,” says Niul Bird, Director of eCommerce Applications at InComm.

Case Study - InComm (607 KB)

Busted Tees Grows Revenue While Stopping Fraud

Since 2004, BustedTees has been one of the web’s leading Internet-based T-shirt brands. In 2011, organizational changes and new initiatives focused on growing the business lead to an increase in orders. However, as revenue grew, so did fraud.

Case Study - Busted Tees (679 KB)

CD Baby Stops Singing the Blues About Fraud

CD Baby is the world's largest online distributor of independent music, helping independent artists sell their music on cdbaby.com, iTunes, Amazon, Facebook and more—but chargebacks and affiliate fraud had them singing the blues until CDBaby implemented the Kount solution.

Case Study - CD Baby (202 KB)

BodyBuilding.com Muscles Out Fraud

BodyBuilding.com is the largest online sports nutrition company in the world. But when it came to strengthening fraud prevention, they turned to an industry powerhouse: Kount.

Case Study - Bodybuilding.com (520 KB)

ClickBank Regulates Fraud Risk

Managing risk in the digital delivery space must be simple and lightening fast. See how Kount helped ClickBank achieve optimal results.

Case Study - ClickBank (561 KB)

Internet Brands Slashes Chargebacks

Internet Brands is the largest proprietary social media and publishing software company in the world. Their platform powers over 70,000 websites and features a completely custom-built online shopping cart using a 3rd party credit card pro-cessor to enable purchases in over 200 countries.

Case Study - Internet Brands (465 KB)

National Data Provider Avoids Chargeback Jail

With chargeback rates consistently runningover the 1% threshold and a series of fines and penalties, this national provider of information to the automotive industry was put on notice that it was within 30 days of a processing shutdown. Like many other firms, the company had reached this state by assembling its own collection of anti-fraud tools and was managing them itself.

Case Study - National Data Provider Avoids Chargeback Jail (534 KB)