Merchants' mobile wallet adoption shrinks, but will it last?


Seasoned payments industry observers predicted it would take time for mobile wallets to catch on, but few thought adoption would reverse course so soon.


The Boise, Idaho-based fraud-management firm Kount found a notable drop this year in the overall percentage of "merchants that accept mobile wallets," to 22% from 34% in 2016. The latest figure dips below 2015 figures, when 24% of merchants Kount surveyed said they supported mobile wallets.