Merchants' mobile wallet adoption shrinks, but will it last?

13-Jul-2017

Seasoned payments industry observers predicted it would take time for mobile wallets to catch on, but few thought adoption would reverse course so soon.

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The Boise, Idaho-based fraud-management firm Kount found a notable drop this year in the overall percentage of "merchants that accept mobile wallets," to 22% from 34% in 2016. The latest figure dips below 2015 figures, when 24% of merchants Kount surveyed said they supported mobile wallets.