BlueSnapProtects Their Bottom Line with Kount Central™
BlueSnap is a global payments company that provides customers with a seamless online experience. Prior to implementing Kount, BlueSnap had a labor-intensive fraud detection process involving multiple customer service representatives manually reviewing hundreds of suspicious transactions daily. "With Kount Central’s automated process, we’re handling 50% higher transaction volumes and have zero people reviewing orders for fraud," notes Fraud Manager John Johansen. "Those half dozen customer service reps who were reviewing transactions for fraud are now doing revenue-enhancing activities, like helping merchants build their sales."
“Our business has doubled while the chargeback rate for our merchants has declined 500%.”
Financial Services Fraud Detectionwww.kount.com/industry-solutions/financial-services-fraud-detection
Few segments of the market are more vulnerable to fraud and losses than the financial sector. Fraudsters like to steal cash, takeover customer accounts, and create new, fraudulent accounts for everything from loans to precious metals.Learn More
Download Minimizing Manual Reviews eBookinfo.kount.com/ebooks/minimizing-manual-reviews
Manual reviews are your last line of defense against fraud. But is your review process costing you profits? The inefficiencies and constraints associated with the "average" manual review process create a number of issues.Get eBook