Central Restaurant Products (CRP) sells restaurant supplies and equipment throughout the US and North America. The company prides itself on stellar customer service, building lasting relationships and shipping every order the same day. Its customer first philosophy has paid off in steady sales growth requiring a fraud solution that could easily scale. Since implementing Kount, CRP has seen fraud losses drop 77% and review staff are able to conduct top shelf reviews in much less time.

Results
  • Cut fraud losses by 77%
  • Reduced chargeback rate by 23%
  • Sped up reviews to less than 30 seconds each

 

 

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Central Restaurant Products has seen fraud losses drop 77%
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Our fraud losses are down 77% since implementing Kount. With our orders averaging around $1,000, preventing fraud on each and every transaction is critical.

Nick Wallpe, Director of Customer Service, Central Restaurant Products