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Beating Fraud While Boosting Sales is No Game for Jagex

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For more than a decade, Jagex has developed and self-published online titles, including RuneScape, the Guinness World Record-holding “Most Popular Free Multiplayer Online Game.” With over 480 employees, Jagex currently stands as the largest independent games developer and publisher in the UK. But when they were hit by fraud, they didn’t play around. Kount helped Jagex increase credit card revenue, reduce rejected orders by 50% and increase long-term membership conversions by 4%.

Results

  • Approximately 4% increase in net credit card income annually
  • Rejection rate reduced 50%, with another 50% reduction projected
  • Conversion rate increased 3% to 4% on membership subscriptions
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Kount offered us something other companies couldn’t: the ability to write our own custom rules that apply to our unique situation. Further, the Kount system is easy to integrate and set up.
Dave Parrott,
Fraud Manager

More Resources

Online Games & Gaming Fraud Solution

Online Games & Gaming Fraud Solution

www.kount.com/industry-solutions/online-games-fraud-detection

Kount has been helping online game and online gambling operators maintain a fraud-free environment for nearly a decade.

Learn More
Nowhere to Hide: Uncover Mobile Fraud

Download Uncover Mobile Fraud before It's Too Late eBook

info.kount.com/ebooks/nowhere-to-hide-mobile-fraud

Mobile transactions are projected to reach nearly three quarters of a trillion dollars worldwide in 2017. As with all new technologies, this opportunity brings new risks, especially in the area of fraud.

Get eBook
Mobile Fraud Prevention

Watch Mobile Fraud Prevention Video

www.kount.com/video/mobile-fraud-prevention

If you are going mobile, you can expect fraudsters to do the same. Staying one step ahead of fraudsters in the mobile world can be challenging, unless you have Kount.

Watch Video