Liftopia is a leading online and mobile ski marketplace, offering ski lift ticket deals, rentals, lessons, dine and other mountain-related activities and products at the resorts people love. After two years of solid growth in which they were able to handle fraud prevention in-house, fraud attacks grew to the point where they were no longer manageable by manual methods. After evaluating leading providers, they decided on Kount and immediately saw a drop in chargebacks and fraud.

Results
  • Reduce chargebacks and fraud as much as 77%.
  • Block $350,000 in fraud attempts for the most targeted resort – which is just 1 of 250 on the sites.
  • Grow sales every year for four years straight.
  • Enable confident expansion into the European market and grow mobile transactions.
  • Eliminate manual reviews.

 

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We’ve seen a 77% drop in chargebacks for the most targeted resort, Kount has blocked about $350,000 in fraud for that one property alone, which is just 1 out of 250 resorts that we serve.

Sean Engie, Finance Manager