When one of the largest online specialty retailers of travel goods started to experience growth, they also saw fraud increase. They realized the need for something more than internal processes to prevent fraud from becoming a serious problem. Implementation of Kount was quick and easy, with Luggage Pros going live in less than a week. Almost immediately, they saw a drop in chargebacks and a decrease in time spent on reviews.
- Cut chargeback rate by 65%
- Reduced merchandise losses
- More efficient and timely manual review of orders
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