“Ruining a Bad Guy’s Day” Leads to Greatly Reduced Fraud And Higher Sales

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With rapid growth comes a dramatic increase in online fraud. The company previously had relied upon an effective in-house fraud program that included automated fraud controls and intensive manual reviews of online orders. But the surge in business and frequent attacks from fraudsters began to outstrip in-house resources.


  • Reduced card-not-present chargeback rate 72% — down to 0.4%
  • Increased online sales 23% with projected growth of 30% by year-end
  • Reduce bad debt related to card-not-present chargebacks 37%
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Micro Center has a motto about fraud. 'How can we ruin a bad guy's day?' Kount's fraud solution is appropriately equipped and in-line with our motto.
Skip Myers,
Director of Loss Prevention

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