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SaferVPNReduces Chargebacks 65% with Powerful Fraud Prevention

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Increased web traffic often leads to a rise in order volume, brand awareness and unfortunately, fraudulent activity. When SaferVPN, a virtual private network service, experienced a significant rise in chargebacks, they started searching for a solution that would yield results quickly, and effectively without negatively impacting sales. SaferVPN turned to Kount for help, and after a clean and seamless integration they saw a dramatic decrease in chargebacks.

Results

  • 65% reduction in chargebacks with no slowdown in sales
  • Eliminated more than 25,000 manual reviews annually
  • Dramatically reduced operational expense and impact
Download Case Study
We’ve gone from more than 100 reviews a day to maybe 30. And as we add more and more automated rules, we expect that number to decrease even more.
Bar Gidali,
Fraud Analyst

More Resources

Improve Manual Reviews

Watch Improve Manual Reviews Video

www.kount.com/video/improve-manual-reviews

Improving your manual review process – or even eliminating it for certain transactions types – does not have to be difficult or costly.

Watch Video
Minimizing Manual Reviews

Download Minimizing Manual Reviews eBook

info.kount.com/ebooks/minimizing-manual-reviews

Manual reviews are your last line of defense against fraud. But is your review process costing you profits? The inefficiencies and constraints associated with the "average" manual review process create a number of issues.

Get eBook
Reduce or Eliminate Manual Reviews

Reduce or Eliminate Manual Reviews

www.kount.com/use-cases/manual-reviews

Many of our customers see significant reductions in their chargeback rate within the first 30 days of implementing Kount.

Learn More