The SourceDiscovers Kount Is “The Source” for Fraud Prevention

The Source is Canada’s leading electronics and wireless retailer, operating in 600 locations. For the first several years, the e-commerce fulfillment team conducted manual reviews of every single order. But as sales volume grew, the company needed to automate and become more efficient at finding and stopping fraud. After deploying Kount, they saw dramatic reductions in fraud with sales continuing to grow.

Results

Reduced chargeback rate 43% from 0.8% down to 0.45%
Cut in half the number of manual reviews from 18% of transactions to 9%
Slashed the time spent on each individual manual review by 40% - 50%

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“Kount greatly simplified our manual review process. We’ve cut the time spent on each review by about 40% to 50%.”

– Greg Coles,
Director of E-Commerce Operations

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Financial Services Fraud Detection

www.kount.com/industry-solutions/financial-services-fraud-detection

Few segments of the market are more vulnerable to fraud and losses than the financial sector. Fraudsters like to steal cash, takeover customer accounts, and create new, fraudulent accounts for everything from loans to precious metals.

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