Effective Date: January 4, 2019
Web Form Information
When you submit information to Kount, we may collect personally identifiable information from you that may include your name, address, and email address. We do not knowingly collect personal information from persons under the age of 18.
Web Site Usage Information
We automatically collect IP addresses and web site usage information from you when you access any of our online services. This information helps us evaluate how our visitors and subscribers use and navigate our web sites on an aggregate basis, including but not limited to the number and frequency of visitors and subscribers to each web page, and the length of their visits.
How We Use Information Collected
We may use information in the following ways:
- For the purposes you specifically provided the information including, for example, enabling us to respond to your questions about our products and services.
- To register you as a client and establish an account for you.
- To send you email notifications about our new or existing Kount products and services, special offers, or to otherwise contact you.
- To enhance existing features or develop new features, products, and services.
- To provide advertisers and other third parties with aggregate information about our user base and usage patterns.
- To allow us to personalize the content and advertising that you and others see based on personal characteristics or preferences.
- To detect and prevent fraudulent transactions.
Service Providers, Business Partners and Others
Kount may employ third party companies and individuals to facilitate our service, to provide the service on our behalf, to perform Site-related services (including but not limited to maintenance services, database management, web analytics and improvement of our web sites’ features) or to assist us in analyzing how our web sites and services are used. These third parties have access to your personal Information only for purposes of performing these tasks on our behalf.
Kount may sell, transfer or otherwise share some or all of its assets, including your personal information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.
We define a cookie as any string of data that is automatically stored on your computer upon access to our online services. Kount employs cookies to assign temporary identification numbers to machines that access our web servers. This information enables us to deliver faster service to our subscribers, prevent denial of service attacks on our systems, and detect and prevent fraudulent transactions. All Kount cookies are:
- Of limited duration
- Less than 5KB in length
- Only visible to Kount web servers
- Devoid of any personally identifiable information
The personally identifiable information we collect about you is stored in limited access servers. We maintain safeguards to protect the security of these servers and your personally identifiable information. We retain personally identifiable information only as long as necessary to complete a purchase, thwart fraud, provide customer service, or maintain your account with us.
EU-US and Swiss-US Privacy Shield Frameworks
Kount is a "processor" of personal data as defined in Article 2(e) of the Directive. Kount provides processing services in the US for its European Union and Swiss business partners (“EU and Swiss Business Partners”) which include merchants and financial institutions and other applicable businesses. Kount also provides processing for US based business partners. We act as a data processor and data importer on behalf of our EU and Swiss Business Partners, and accordingly we follow the instructions provided by each Business Partner with regard to the collection, processing and protection of personal data provided to us by each such Business Partner. Each Business Partner acts as the data controller and data exporter for any personal data within its control. EU and Swiss individuals should contact the applicable Business Partner with questions regarding the collection of their personal data.
Written correspondence may be sent to:
EU Privacy Mailbox
917 S. Lusk Suite 301 Boise ID 83706
Kount has further committed to refer unresolved privacy complaints under the EU-US and Swiss-US Privacy Shield Principles to BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint. As a last resort, and in limited situations, European Union and Swiss individuals may seek redress from the Privacy Shield Panel, a binding arbitration mechanism. Kount is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).
This policy was last updated 04 January 2019.